Terms & Conditions

1. Introduction

Welcome to Moyra UK (“we,” “our,” or “us”). By accessing or using our website, services, or products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, you must not use our services.

2. Definitions

• “Customer” refers to any individual or business entity purchasing products or services from us.
• “Products” refer to all items available for purchase on our website.
• “Services” refer to training, workshops, or other educational offerings provided by us.

3. Eligibility

Our gel and acrylic products and services are intended for qualified professionals aged 16 and above or currently in training towards the required qualifications. By placing an order, you confirm that you meet this requirement and hold any necessary certifications required for certain products or services.

4. Ordering and Payment

• All orders must be placed via our website. It is the customer’s responsibility to ensure the accuracy of the order details.
• Payment must be completed at checkout. We accept major credit cards, debit cards, and other payment methods as specified.
• We reserve the right to cancel or refuse any order at our discretion.

5. Delivery

• Estimated delivery times are provided for guidance only and may vary.
• We are not liable for delays caused by external factors, including courier services.
• Risk of loss or damage to goods transfers to the customer upon delivery.

6. Returns and Faulty Products

• We do not accept returns or provide refunds for non-faulty products. Please ensure you select your items carefully before completing your purchase.
• If you receive a product that is faulty or damaged, we will gladly exchange it for a product of equal value. To initiate an exchange, please contact us at hello@moyra.uk with proof of purchase and evidence of the fault (e.g., photographs).

7. Training and Workshops

• By enrolling in our training or workshops, you agree to adhere to any requirements outlined in the course details.
• Course fees are non-refundable unless otherwise specified.
• We reserve the right to reschedule or cancel courses with notice. In such cases, alternative dates or refunds will be offered.

8. Intellectual Property

All content on our website, including text, images, and trademarks, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent.

9. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
• Our liability is limited to the purchase price of the product or service in question.

10. Data Protection

We are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and store your information.

11. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

13. SMS/Text Marketing

By opting in to receive SMS marketing messages from Moyra UK, you agree to receive recurring automated marketing and promotional text messages regarding our products, offers, events, restocks, and updates.

Consent

By providing your mobile phone number and opting in, you consent to receive SMS marketing messages from Moyra UK. Consent is not a condition of purchase.

Message Frequency

Message frequency may vary depending on promotions, updates, and your interactions with Moyra UK.

Charges

Standard message and data rates may apply according to your mobile network provider.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message received from us. After opting out, you will no longer receive SMS marketing messages unless you opt in again.

Help

For assistance, contact Moyra UK through our website or reply HELP where supported.

Privacy

Your privacy is important to us. Information collected through SMS subscriptions will be handled in accordance with our Privacy Policy.

Please review our Privacy Policy for more information on how we collect, use, and protect your personal information.

Changes

Moyra UK reserves the right to update these SMS Terms & Conditions at any time. Any changes will be posted on this page.

14. Contact Information

For questions or concerns, please contact us at:

Moyra UK
hello@moyra.uk
07904 996773
43 Kirk Ley Rd, East Leake, Loughborough, LE12 6PE